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Original review updated by user Nov 18, 2021
I brought a Gucci belt for $170 that turned out to be fake/counterfeit. I thought since Vinted charged me $9.95 buyer's protection, I am in a good place and I reached out to return the item. The first thing that hit me is that there is no way to return the item, they...
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ID
#3079444 Review #3079444 is a subjective opinion of poster.
Pros
  • Cheap postage
Cons
  • Charge for a buyers protection but dont offer any
  • No seller protection
  • Complicated for seller
Loss
$170
Preferred solution
Full refund

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New Reviewer

Vinted - No where to mark an item a counterfiet

I purchase a Gucci belt that was listed as authentic for $170 (that included authenticity and buyer's protection insurance) but the belt was cheap counterfeit, to make sure I have even taken it to the Gucci store at Neiman Marcus who also confirmed it is a cheap replica. So I went to dispute the sale but discovered there is no way to cancel, or "return" this item. The process sucks because returns are contingent on the seller (so you wonder why did Vinted charge almost $10 authenticity and return insurance)? the site sends you to a link to report counterfeit, I got a "robot" message back so you have no idea when and if the return will be started

User's recommendation: they have great buys but inadeqaute return policy.

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ID
#3061536 Review #3061536 is a subjective opinion of poster.

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Third party seller on Amazon

Bought a boxing bag and gloves from an Amazon third-party seller and for 2 weeks I have been trying to return it. the seller will not send me a paid label and insists on me shipping it back at my cost. However, this item was noted that it is the buyers' responsibility to ship back at buyers' cost. Amazon listed this item and I asked them to intervene but so far it has been the same banter: I complain to amazon, amazon sends to the seller my request for a paid shipping label and the seller sends back an address without a paid label. and we keep going around in a circle with Amazon refusing to intervene

User's recommendation: don't buy from Amazon third seller.

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ID
#2975192 Review #2975192 is a subjective opinion of poster.
Pros
  • Variety of selection
  • Products available
  • Ease of shopping on website
Cons
  • Claim to gurantee third party sellers
  • Virtually not possible to find customer services contact details
  • Will not uphold their return policy
Loss
$149
Preferred solution
a paid shipping label and a full refund