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Resolved: Lazboy - Won't repair leather
No apology or any offers .Just more $$ for them. Oh Well.
Jan. 4th 2022 Finally got the back of the chair replaced at a cost of $ 171.51 out of my pocket, at least I don't have to cover it up anymore.
Hope this one doesn't peel off. So beware of La-Z- Boys leather products
Still working on it, getting a lot of runaround, problem still not resolved yet.
- Friendly sales staff
- Nice store pleasant staff
- Leather is cracked and peeling
Preferred solution: Let the company propose a solution
User's recommendation: Though I was buying leather but tag under footrest says Polyester 92% Rayon 8%
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