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Kendra Scott - The reason for this review is that I have tried to call the customer service phone number for several days now with no answer

A necklace I bought in gold plate that reads Mom for my daughter for Mother's Day in May has turned silver.

User's recommendation: The jewelry does not retain its color…. Tarnishes and loses color soon after purchase!

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#2972558 Review #2972558 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution