This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Masterbuilt - Smoker fan not turning on

Fan on smoker is not working which is causing the grill to not reach temp. I have tightened all latches and added slips of paper where the sensors are to insure that the lids are all closed properly but still nothing. I'm not sure what I can do to get the fan to start. I purchased the masterbuilt gravity 800 on March 6th with an extended warranty through Walmart. I have contacted Walmart but they will not replace the item and was told to contact customer service of the manufacturer. Please email me back at Christina_angeline@***.com or call me at 928 303 ****. Thank you.
View full review
ID
#2970112 Review #2970112 is a subjective opinion of poster.
Loss
$746
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Masterbuilt - Smoker fan not turning on

I just recently bought a masterbuilt 800 and I have used it maybe 7-10 times. The fab is not working which is causing the smoker to not get up to temp. The smoker is under warranty and I'm trying to see what I can do to fix the problem. I've tightened all latches and added a slip of paper where the sensor is to insure that they are fully closed and still nothing. Please send me an email @ Christina_angeline@***.com or call me at 928 303 ****. Thank you
View full review
ID
#2970082 Review #2970082 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$746
Preferred solution
Let the company propose a solution