New Reviewer

Etsy - Beware, buyer protection is poor at best

Update by user Oct 13, 2021

I have contacted Etsy who escalated this but will only contact me email...yeah right.I contacted Paypal they have their own methods. Depending on the seller it can take from ten days to a month.

Original review updated by user Oct 13, 2021
I ordered an amoire to the tune of over 800 and it was not shipped. It was ordered the 3 of October, and I was told it would be sent yesterday. It was not. The seller has stopped communicating. When I called Etsy I was told it had to wait until the end of the month. Then they try to "arbitrate". I ended up opening a claim with Paypal as I had the God given sense to pay that way. Do NOT purchase with Etsy. Their only response was a fifteen dollar gift card. Seriously?! If this is not resolved I stand to lose 820.00

User's recommendation: DO NOT BUY FROM ETSY.

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#2966443 Review #2966443 is a subjective opinion of poster.
  • Poor to no customer protection for purchases
Preferred solution
Full refund