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Etsy - POOR Customer Service

I placed an order and received confirmation. Then I received an email stating (without details) that Etsy did not complete the ordering process. I called for details. I had to receive a "call back". That representative could not explain the situation and I was to get that information in a few days from a specialized department. I asked for a Supervisor. All of this took HOURS and I never got a Supervisor.

User's recommendation: Do not do business with Etsy if you value your sanity.

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ID
#2963756 Review #2963756 is a subjective opinion of poster.
Pros
  • Good assortment of products
Cons
  • Customer service
Preferred solution
Let the company propose a solution