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Ekart Logistics - Return item pickup issue

Hello, I am supposed to leave officially out of station by tonight. I am returning my TV, and it's got installed by Jeeves. Your Ekart person called me at 4 pm on 12.10.2021 that he will come and pick TV. Requested him to come and collect TV as early as possible, since I am leaving out of station on tonight. I keep on following up with him, he is giving false assurance that he is on the way. When I called him several times, and he is not giving response to my call. He doesn't have basic courtesy to revert my calls. Now the time is 9 pm, now I have cancelled my official trip because of his poor attitude and irresponsible to take care of customer needs. Please note that I have received the call from this number, 044 4816 ****. My contact number is +918680****23. Looking forward to hearing from you ASAP. Regards, Shanmugasundaram +918680****23 +919884****79

User's recommendation: Because of one person mistake whole image spoiled on Ekart.

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#2963389 Review #2963389 is a subjective opinion of poster.
Preferred solution
Full refund