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Cellular Sales - Erroneous Information

I had the worst experience ever with cellular sales I was under the impression that this was a Verizon store and to my amazement it was not I went into the store in Jacksonville Argyle Forest on 6 7 18 to have pop-ups remove from my Galaxy S7 I was told the pop-ups could not be removed I would need to upgrade my phone to a new phone my phone was paid in full but she said in order to complete the process I needed to trade my phone after two days of using the new phone that I received the LG VG 30 I hate LG's I'm a Samsung girl and so I returned the phone the representative became so frustrated because I was on hold with Verizon customer care too long she treated to call the cops I was in that store for 4 hours yesterday and will be returning today to try and get some resolve The worst customer service I've ever experienced beware of Bri
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#1277158 Review #1277158 is a subjective opinion of poster.