New Reviewer

Thor Industries - Had a great experience all the way around

We bought a 2016 Thor Hurricane from Reines RV. Had a couple of problems after picking it up. Ladder was missing screws, radio stopped working, awning lights were faulty. Dealer fixed/replaced all with no issues and at no cost. Later reported out of Warrenty issues to Thor to find replacement parts, Thor recommended a dealer to repair items and sent some of the items to us for free. I feel a lot of the negative reviews come from people who have no idea what they are doing when they purchase an RV. Every dealer offers a walk through for you to test every system, the onus is on you to follow through! Very happy with my coach and Thor. I’d buy another in a heartbeat, sadly Reines is no more, or I’d drive all the way back to buy from them.
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1 comment
#1529597

We have bought other RVs . We traded a class a in on a smaller one .So we could go more, and it is easier to drive.

their warranty was great ,that"s why we bought it. But don't have any problems with it .

ID
#1276653 Review #1276653 is a subjective opinion of poster.
Location
Elkhart, Indiana
Product
2016 Thor Motor Coach Hurricane Rv
Reason of review
Good customer service