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Regal Cinemas - Had trouble claiming offer

Could not claim an offer in the app as advertised, so I tried contacting them, which is difficult to find a number or email. I finally did hear back with an explanation, and they asked how I wanted to proceed. I sent my answer right back, but it's been 2 weeks and I have not heard back again.

User's recommendation: Not sure I can recommend others to do.

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ID
#2959858 Review #2959858 is a subjective opinion of poster.
Pros
  • Variety
  • Service
  • Locations
Cons
  • Slow responses from customer support
  • Hard to contact customer support
  • App not easy to use
Loss
$60
Preferred solution
Let the company propose a solution