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Update by user Oct 11, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Oct 11, 2021
I bought a service card. The numbers on the card do not work. I have contacted Straight Talk, then was told to bring it back to Wal Mart. I was told at Wal Mart where I bought it, they cannot scan the card to fix the issue because they claim their machines won't let...
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1 comment
#2088389

Hi, An B Ksc. This is Maria from Straight Talk Wireless.

We apologize for all the trouble this has caused you. On the other hand, we are glad that the issue has already been fixed. If you encounter any other issues in the future, please don’t hesitate to chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

Resolved
ID
#2959119 Review #2959119 is a subjective opinion of poster.
Service
Straight Talk Wireless Unlimited Phone Plan
Cons
  • Incompetence of customer service
  • Money stolen
  • Lied to by employees and manager
Loss
$45
Preferred solution
Deliver product or service ordered