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Verizon Wireless - WORST CUSTOMER SERVICE

Worst customer service ever, If there was a way to give negative stars, then I would have. My biggest complaints are they never call back, they close the tickets without resolving the issue and also there app on the phone never works Their customer service reps would always write half notes and then the customer would face problems. Usually the wait lasts, and the call lasts for 2 hrs (The outcome is zero.) Their customer service teams more education.
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ID
#2950960 Review #2950960 is a subjective opinion of poster.
Service
Verizon Wireless Customer Care
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Verizon Wireless - Worst Customer service EVER...

Worst customer service ever, If there was a way to give negative stars than I would have. My biggest complaints are they never call back, they close the tickets without resolving the issue and also there app on the phone never works Their customer service reps would always write half notes and then the customer would face problems. Usually the wait lasts, and the call lasts for 2 hrs (The outcome is zero.) Their customer service teams more education.
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ID
#2950951 Review #2950951 is a subjective opinion of poster.
Location
Texas City, Texas
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Verizon Wireless - Worst customer service ever

Worst customer service ever.. If there was a way to give negative starts than I would have. My biggest complains are they never call back, they close the tickets would resolving the issue and also there app on the phone never works.. There customer service reps would always write half notes and then the customer would face problems. Usually the wait lasts and the call lasts for 2 hrs.. (The outcome is zero.) There customer service teams more education.
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ID
#2950940 Review #2950940 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution