Benton Ifl
Profile Info
New Reviewer
New Reviewer
Ubereats - No way to actually talk/email anyone at uber about charges that aren’t mine.
I was charged 11 times in 2 days for over $300 by UberEats, none of them mine. I tried to find a phone number or email, and apparently the only contact one can make is a bout a failed ride, or to order a ride or food. With no way of contacting them, there’s no way to...
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ID
Location
Tempe, Arizona
Reason of review
Charges for a product I never requested, never received.
Loss
$350
Preferred solution
Let the company propose a solution
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The bank is not going to have someone sit and review each of your financial transactions for the last several years looking for Uber charges. If there has been fraud, report it as such.
Do so according to legal guidelines : in writing served via Certified Mail Return Receipt Requested. Serve copies upon Uber and your financial institution. You must do your own research and decide the amount of your loss. Be specific, brief, polite.
Change all of your passwords to everything.
Remember, this is criminal fraud and somebody is behind it. You need to kick them out and lock the door.