New Reviewer

Firestone Complete Auto Care - Left me with no vehicle

sent truck for inspection ended up being 1000 dollars for fuel pump and diagnostic for check engine and running some sort of breakin period for the fuel pump to pass inspection (what??) they called and said the truck was ready told them the time I was arriving got there and the guy closing said he cant release my truck because they didn't complete the paperwork!!!!! I guess the CLOSER isint trained on that???? anyway had to user home uber to work and uber back to firestone way to go guys
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#2073862

Hi Dan, this doesn't sound like our usual service, and we're sorry to hear that this was your experience. If you'd like to discuss your concerns further, please email us at socialcare@***.com with the complete details, store's full address, your contact information, and your invoice number.

We value your business with Firestone and hope to hear from you soon. ^Jason

ID
#2948182 Review #2948182 is a subjective opinion of poster.