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Philip Frank - Philip.frank2@***.com

He is NOT a legitimate employer! Friday, October 1, 2010Customer Service Scam Job philip.frank2@***.com Fake Craigslist Jobs Here's an interesting discovery while browsing Craigslist for job opportunities. Notice the salary is huge for the Dothan, Alabama market...and if you copy and paste the email address of the person who wants your resume you find out the scam itself. Below is the job description in bold: customer service help needed (dothan )Date: 2010-09-29, 2:01PM EDTReply to: job-arryc-198006****@***.org [Errors when replying to ads?] SummaryAnswer email inquiries to respond to orders, general customer inquires, invoice questions,and customer complaints. Project a professional company image through online interaction.PRIMARY RESPONSIBILITIES Answer email inquiries and respond to customer requests.Place customer orders in computer system.Provide customers with product and service information.Explain products and services.Transfer customer inquiries to appropriate staff.Identify, research, and resolve customer issues using the computer system.Follow-up on customer inquires not immediately resolved.Complete call logs and reports. KNOWLEDGE AND SKILL REQUIREMENTS Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. WORKING CONDITIONS Working conditions are normal for an online office environment. HOW TO APPLY EMAIL philip.frank2@***.com * Location: dothan* Compensation: 18/hr* Principals only. Recruiters, please don't contact this job poster.* Please, no phone calls about this job!* Please do not contact job poster about other services, products or commercial interests. Then someone went back and listed more information on the details of the scam. From what I've seen when I googled philip.frank2@***.com he has quite a collection of fake jobs all around Craigslist to apply for that do not exist except as for a scam. Below is a reply to the job offer from a Craigslist applicant for this fake job above who encourages us all to be careful when applying for anything from Craigslist. Below is that email in bold too: Customer service with philip.frank2@***.com (Be Careful)Date: 2010-08-30, 8:06PM EDTReply to: xxxxxxxx@***.com Please be very careful when responding to ads here on craigslist. This ad was posted...Entry-level customer service and order processing position for persons with little to moderate experience in the field of regulatory compliance and transportation. This position will be responsible for the processing of city municipality permit requests, as taken via email, Internet or system to system, from a specified customer base. This position is necessary to take, process, and support the customers' orders and inquiries involved in the permitting process. Excellent oral/written communication skills. Must be detail oriented, with the ability to handle multiple assignments promptly and effectively.Interested and qualified candidates please respond to this email ( philip.frank2@***.com ) with resume attached. After I replied to the job, I got a check for $3800 via UPS overnight Sat. deliver mail. On the check it said Dover University. I checked the "barnes and noble" return address in NY and there is no such business there. We were going to cash it, but thank goodness we thought twice. I received an email saying to keep $200 for myself and send the rest via money order to someone in Las Vegas. So, if it is too good to be true, it probably is. Be very careful when you reply to ads here. * Location: Be Careful* Compensation: You will lose money if you reply to the cust service ad.* Principals only. Recruiters, please don't contact this job poster.* Please, no phone calls about this job!* Please do not contact job poster about other services, products or commercial interests. PostingID: 192818**** I sure wish there was a way to shut down these fake jobs on Craigslist. So far, Craigslist warns us about job scams but does very little to make job people posting for work or help wanted to validate themselves as legitimate companies. Anyone contacted Craigslist and got a feeling of goodness when complaining about fake jobs? Be careful as always...if it sounds too good to be true, it probably is for sure!! --- On Thu, 10/7/10, philip frank wrote: From: philip frank Subject: Re: PostingID: 198007**** customer help (macon )To: "Heather Mougey" Date: Thursday, October 7, 2010, 10:31 PM Hello, We are a company that conduct surveys and evaluate other companies.We get hired to go to other peoples companies and act like customersin order to know how the staffs are handling their services in relation totheir customers .Once we have a contract to do you would be directedto the company or outlet and you would be given the funds you need todo the job(either purchase things or require services) after which youwould write a comment on the staffs activities and give a detailed recordof your experience. Examples of details you would forward to us are 1) How long it took you to get services.2) Smartness of the attendant3)Customer service professionalism4)Sometimes you might be required to upset the attendant to see howthey react to clients when they get tensed(under pressure). We turn the information (you gave us) over to the company executivesand they would carry out their own duties in improving there services.Most companies employ our assistance when people give complaints abouttheir services or when they feel there are needs for them to improvetheir customer service. Your Identity would be kept confidential asthe job states (secret shopper) you would be paid $100 for everysurvey you carry out bonus on your transportation allowance and fundswould be given to you if you have to dine as part of the duty. Yourjob will be to evaluate and comment on customer service in a widevariety of shops, stores, restaurant and services in your area. Nocommitment is made on this job and you would have flexible hours as itsuits you. If you are interested do send in your:: (I)Your Full Name:(II)Your Residence address:City:State:Zip Code:(III)Present work address:(IV)Home and mobile Phone numbers:(V)Email address:(VI)Your Age and Current Occupation:(VII)Your Gender: So we can look at your distance from the locations which you have toput your service into, and your address would also be needed for yourpayments.We also implore you to send a scanned copy of any form ofIdentification for the processing of your application form and alsofor record purpose but if you cannot provide it presently then you canprovide it later.. Thanks. Hiring Manager==========================================================================Customer service with philip.frank2@***.com (Be Careful) --------------------------------------------------------------------------------Date: 2010-08-30, 8:06PM EDTReply to: job-gn7un-192818****@***.org [Errors when replying to ads?] -------------------------------------------------------------------------------- Please be very careful when responding to ads here on craigslist. This ad was posted... Entry-level customer service and order processing position for persons with little to moderate experience in the field of regulatory compliance and transportation. This position will be responsible for the processing of city municipality permit requests, as taken via email, Internet or system to system, from a specified customer base. This position is necessary to take, process, and support the customers' orders and inquiries involved in the permitting process. Excellent oral/written communication skills. Must be detail oriented, with the ability to handle multiple assignments promptly and effectively. Interested and qualified candidates please respond to this email ( philip.frank2@***.com ) with resume attached. After I replied to the job, I got a check for $3800 via UPS overnight Sat. deliver mail. On the check it said Dover University. I checked the "barnes and noble" return address in NY and there is no such business there. We were going to cash it, but thank goodness we thought twice. I received an email saying to keep $200 for myself and send the rest via money order to someone in Las Vegas. So, if it is too good to be true, it probably is. Be very careful when you reply to ads here. Location: Be Careful Compensation: You will lose money if you reply to the cust service ad. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. PostingID: 192818****======================================================================= He lists in multiple cities, multiple states, all with the same response. The job he posts, is not a job at all, and he replies with a job that has NOTHING to do with what he is posting for. He is NOT a legitimate employer!
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2 comments
#219184

I WISH YOU HAD COME HERE BEFORE YOU EVER GOT INVOLVED WITH THIS ***! TRUST ME, HE CANNOT DO ANYTHING TO YOU. WHAT YOU SHOULD HAVE DONE IS TURN THE CHECK OVER TO THE BANK AND LET THEM DEAL WITH HIM.

#219151

He sent me a fraud check and now is threatening to submit my information to the FBI and put my roommate and I in jail.

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ID
#201909 Review #201909 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina