comment to review:

Sears home delivery damaged property

Sears #167609
Here's the thing. Sears contracts out their delivery services. They don't own the service, they don't own the truck. Sears should be able to get you the contact information for the delivery service. This is common practice these days and any number of companies could be 'bad' in your eyes with this situation.
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comment to review:

RSI won't give out information on their bathroom cabinet hinges

RSI Holdings #167607
Unfortunately, you are looking for a needle in a global haystack. Chances are, what you need was sourced from Asia the the 'woman in customer service' could not have helped you if she was looking at the hinge in her own hand. Without model number information, it is a lost cause.
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