Gallo and Company - Gallo & Co Real Estate has terrible customer service
Matteo Gallo and Company Real Estate, North End, Boston, MA has terrible service. They do not respond to calls and emails. Rent checks often go missing. Realtors enter units without tenant authorization even when the unit is not for rent, and they take photographs of your home and belongings to post online for rental advertisements without your permission. Rent is very expensive and increased each year without any improvements made to the apartments or properties. They make you give 6 months notice for whether or not you will be renewing your lease, but do not send the paperwork until 30 days out. Apartment ads are often misrepresented, i.e., listing central air or roofdeck as features when in fact not provided. This company is nothing but a headache. Avoid doing business with them.
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