New Reviewer
Verizon - Terrible Customer Service
Update by user Aug 30, 2019

Update by user Jul 31 **Update - Sent an email to Verizon's corporate office. A nice lady contacted us, addressed our concerns, made us feel like valued customers (even though we are only a small family account), put a great technician on the job and Verizon has...

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Resolved
ID
#1606305 Review #1606305 is a subjective opinion of poster.
Pros
  • Nada
Cons
  • Price
  • Unethical
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Lenovo - Yoga screens crack - and the issue was never addressed

Just to add my experience, my screen on my yoga 900 13isk2 cracked (bottom right hand corner all the way up the screen) about 6 months ago while watching a movie on a flight. It was not dropped. I had it about a year at that point and it was still useable. I was tired of looking at the screen and thingking of replcaing the screen when I came to this forum. After seeing all of the issues others had with the SAME model, I called Lenovo to see if there had been a recall I had missed, or if they had at least fixed their screen problem. I was told there was no problems reported with this model. It really left me wondering if they read the information in their own forums. So bottom line is they don't acknowledge the problem and the best I could do would be to replace it with the same screen that seems to be defective based on the number of issues I have seen on these forums alone. I think I will try a DELL or HP next and see if I have better luck, but not another Yoga!
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1 comment
#1492879

I have seen far too many complaints about Lenovo products to ever consider buying anything they make. I have had good luck over the years with HP.

ID
#1270812 Review #1270812 is a subjective opinion of poster.
Product
Lenovo Yoga 900-13Isk2 Laptop
Cons
  • That they take no ownership of their defective screens
Reason of review
Damaged or defective
Loss
$800