Ruby B Zwf

Microsoft - I need speak to representative

I HAVE not spoken to a representative/. I need to know WHY MICROSOFT IS DEBITING FEES FROM MY CHECKING ACCOUNT ON A REGULAR BASIS. PLEASE STOP
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Loss:
$350
Pros:
  • Good products
  • Nice products
Cons:
  • No live customer service agents
  • Horrible customer service

Preferred solution: Full refund