Moneris Solutions - Overcharges and Charges for no services
I am writing this complaint concerning Moneris Solutions to warn others about their exuberant costs. Moneris Solutions is a company that provides card services to businesses at rates that equal 10% of total sales in my case. I have dealt with this poor excuse of a company for the last few years.Until another company in the same field of business enlightened me,Bank Associates Merchant Services,charging me half as much. I switched companies last month and Moneris gave me a going away present of $71.90 in charges. Here's the sick part.! I didn''t have any transactions with them during that period.The person that I complained to at Moneris told me that the charges were out of his control.The fellas name and position at Moneris,Tim Schram | Merchant Retention and Account Management | Moneris Solutions further told me to complain to some attorney at the company. Instead I have decided to enlighten the business community to avoid using this company.
Cape Coral, Florida
Nuts on Celebrity Solstice
I and my girlfriend took a cruise on the Celebrity Solstice on 7-11-10 to 7-18-10.We paid extra for the Aqua class to be able to receive upgraded meals in their specialty restaurant.I have an allergy to nuts and need extreme medical attention if ingested with them. The meals on the ship had an average of near %50 nuts in their entrees which limited my selection. On top of that they included nuts in their recipes in many situations with out listing them.Per example,waiter mentioned to me that the Pesta sauce was made with tree nuts, As a result was forced to eat my meals in the main dining room and relegated to eating only certain types of food. I complained to customer relations and was told that I should of made the cruise line aware of my problem prior to boarding. The waiters on bored tried their best but didn't exactly have a command of the English language. I would never go on another Celebrity Cruise in my life and felt their response to be totally lacking compassion and the customer services agent to be very condescending in her response to my concerns.
Fort Myers, Florida
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