New Reviewer
Original review updated by user Oct 04, 2021
Terrible, HORRIBLE product and service. IF I COULD GIVE ZERO STARS I WOULD. They will make it as difficult as possible on you to file and follow up on a claim. I had a CPU blow up, filed a claim, made multiple calls about it, had multiple promises for return calls that...
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ID
#2935971 Review #2935971 is a subjective opinion of poster.
Pros
  • No pros absolutely unethical practices
Cons
  • Making up reasons to deny claims
  • Refusing to return phone calls
  • Closing unfinished claims
Loss
$300
Preferred solution
I would like an apology from Asurion for accusing me of tampering with my CPU prior to sending it. I would like proof that my CPU was not tampered with by someone in the repair hub that Asurion uses. I want all premiums paid since May 26, 2021 refunded.