Roger A Cwv

Cox Communications - Bill needs adjustment due to TV not working since last week of August

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TV stopped working properly last week if August. TV goes out every 5 minutes. Sometimes comes back and most times does not. 2 Technicians have been to house. Last one was helping us Bc of Hurricane Ida. Pur problem started way before The Hurricane. He was from California. He seemed as a very good Technician But he changed the main box not all boxes and left. 10 minutes later TV went out We expect a reduction in our September bill and any other times such as this month since TV has not been repaired. Everyone got a storm credit and that was nice but we have not had service before Ida. Can you please call me Thanks Ms Ayers 78 years and my husband is 80. We cant take any more stress The Roger Ayers Family
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Loss:
$249

Preferred solution: Price reduction

User's recommendation: Other neighbors are hzz as bing same problem. Please call me