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Straight Talk Wireless - I called them to switch my phone number

Customer service from straight talk decided to take my unlimited I talk and text away because I got a new phone so I called to have to have them switch my number to my new phone so to make me have to buy a new plan they decided to take away what days I had remaining on my plan that is unbelievable I should just switch my service how can they do this SHAME ON YOU STRAIGHT TALK

User's recommendation: Use a different service.

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1 comment
#2072352

Hi, Aimee H Yrl. This is Maria from Straight Talk Wireless.

We apologize for this inconvenience. We'd like to speak with you to fully investigate your case and straighten things out. Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

ID
#2932904 Review #2932904 is a subjective opinion of poster.
Loss
$20
Preferred solution
Let the company propose a solution