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Daily, sometimes multiple times, my network connection just stops connecting. 611611 help 5 y 1 other solves an issue every time. Lasts a little bit, disconnects, pop solved an issue again! Customer service India is a *** joke, so thats nothing new. They have no idea...
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1 comment
#2072341

Hi, Jay S Wkd. This is Maria from Straight Talk Wireless.

We apologize for the trouble you have encountered with our service and our customer service. It's important that you have a satisfying experience with the services you are being provided. We're more than happy to investigate this matter with you. Give us another opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible.

Please chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

ID
#2931297 Review #2931297 is a subjective opinion of poster.
Pros
  • You can make phone calls from a cell phone
Cons
  • Cheating people out of their money
  • Deceitful
  • Zero customer concern
Loss
$30000
Preferred solution
The service I have *** paid for almost a decade now.