Chevallier E

DoYouItaly - Problème avec le loueur

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When i arrived yesterday in thé catane air port, the car rental company car2move was closed. I arrived at 21h10, the agency seems to be open untill 21.30 it was indicated on the voucher, but nobody in the agency. I was oblige to book another car 650 euros instead of 280 euros with doyouitaly. I ask to be reimburse from this amount. Il s unaccepatble !!!!
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Loss:
$400
Cons:
  • Poor customer care
  • Grey area in the car insurance

Preferred solution: Full refund

User's recommendation: Please avoid doyouitaly and car2move company...it' s not serious. I m trying to be reimburse.