Otis G

ModivCare - Transportation not picking me up for appointment.

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Once again Modivcare fails me. I had an heart cath appointment 03/23/2023. Modivcare didn't come and pick me up. It's very important that I keep these appointments or the doctor will say I'm noncompliant. This is not the first time that modivcare transportion didn't come. They aren't very reliable. I'm so disappointed, frustrated and upset.
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Pros:
  • No pros
Cons:
  • Better and more transportation drivers

Preferred solution: I would like for them to keep monitoring my profile so I can get to the doctor appointments.

User's recommendation: Gave a backup plan. Find a reliable driver.

Otis G
map-marker Dublin, Georgia

ModivCare - Missed 3 appointments

I have tried to get to this same appointment 3 times. Every time Modivcare have confirmed my ride and then on the day of the appointment, they cancel without calling to let me know.
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Preferred solution: Let the company propose a solution

1 comment
Glenn R Szx

ModivScam has stiffed me out of a ride five (5) times this Summer of 2021. Missed three chemo doctor's appointments at Hines VA, Hines, IL.

They make no attempt to tell you that your ride was canceled or follow-through in any way whatsoever. PLEASE FEELFREE TO CONSIDER YOUR ++