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Misterb And B - Truly no service at all

Update by user Oct 29, 2021

They decided to not honour their own refund policy and also were happy that the guest lied. So much so they gave him a refund, advising that it was a ‘communication issue’. No it’s a ‘you have no balls issue’ if you ask me.

Original review posted by user Sep 29, 2021
What do you need to know is that their customer service team isn't available, in my situation took four entire days to come back to me leaving me waiting and wasting my time losing money and then to make their own lives easier withheld my payment despite it being clear that the guest had lied,.

User's recommendation: Just accept the customer service is all about them not you.

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#2919484 Review #2919484 is a subjective opinion of poster.
  • Variety
  • Poor customer service
Preferred solution
Full refund