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KFC Australia - Complaint

On 20th September a sent a message regarding an online order due to not being able to pickup as the pickup store for some reason was at KFC Plenty road Bundoora even though I ordered to pickup at KFC Bendigo, I ended up double paying, I messaged KFC through the app regarding a refund but have not heard back yet, not happy.

User's recommendation: Will think twice before ordering from KFC again.

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ID
#2917823 Review #2917823 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund