New Reviewer

Hilltop Chevy - Lies...Lied..Lied....

Ron Currier's Hilltop Chevy sold me a used Nissan which had a broken armrest. I noticed this when trying it out and was told they would fix it. In the end they tried to back out of fixing it but agreed to buy the part for me and I would install it. The part came in and was wrong. I had to get a part at the junkyard and paid for it myself and sent the other part back to them after being told I would be reimbursed. They received the part over a month ago and i heard nothing from them. I called them today and they claim that the manager purchased the part himself and is no longer there and when I asked for the current manager the salesman(Robert) claimed he was away and he hasn't seen him in months?? When I finally asked for the owner they connected me with the original manager(Josh) who I bought the car from(remember he was gone). He went on to tell me ten lies about why I couldn't be reimbursed for the part they bought and I returned to them. He finally made the mistake of mentioning a 25% restocking fee that they probably absorbed so I agreed to take the 75% reimbursement and now he has to get back to me on that in a few days. I have bought several cars in my lifetime and realize the creditability of the average salesman but this is the most dishonest group I have dealt with ever. I would strongly recommend that you stay away from them on any car purchase.
View full review
ID
#121254 Review #121254 is a subjective opinion of poster.
Location
Old Town, Maine