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When Sony sent out the PS4 update 9.0, it completely destroyed the system. It is stuck in between the loading screen and does not go past the blue screen of death. It doesnt respond to the control, and it does not respond to being booted into safe mode. I contacted...
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ID
#2977119 Review #2977119 is a subjective opinion of poster.
Product
Sony Playstation 4 Video Game Console
Cons
  • Rudeness
  • Unavailable for any support
  • Extremely poor customer support
Loss
$300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
When Sony sent out the 9.0 update it did not go through, it gave me the blue screen of death and did not proceed any further with the update. It's frozen in the middle of the update; I cannot boot it in safe mode, and I cannot eject a disc. I'm not even sure if a disk...
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ID
#2977090 Review #2977090 is a subjective opinion of poster.
Location
Roseville, California