New Reviewer

Mercari - Poor customer service

I ordered an item from a seller and gave them 7 days to send the item. It was never sent, so I requested to cancel the item. The link Mercari sent me to cancel my email doesnt take me to a page to cancel my order. I just want my money back. Ive called and messaged them. No response. Honestly the whole site just seems like a scam
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1 comment

literally going thru this same thing right now, so frustrating

#2905918 Review #2905918 is a subjective opinion of poster.
Preferred solution
Full refund