New Reviewer

Lowes - Damage to my kitchen floor caused by delivery people

order # 87485****. Refrigerator delivery on 9/23/2021 around noon on Thursday. When installing the product, the floor (newly installed laminate flooring) was scratched severely. Do you have liability insurance to fund repairs to my kitchen floor?

User's recommendation: Ask about accidental damage insurance covering deliveries.

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ID
#2900888 Review #2900888 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Preferred solution
repair to my kitchen floor
New Reviewer

Lowes - Damaged caused to my kitchen floor by delivery people

I had a refrigerator delivered around noon, September 23, 2021. The delivery personnel damaged my kitchen floor when installing it. Order # 87485****. Do you have liability insurance to cover the damage. Who can I call to resolve this problem?

User's recommendation: Ask for INSURANCE if damage occurs during a delivery.

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ID
#2900842 Review #2900842 is a subjective opinion of poster.
Location
San Francisco, California