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Authorhouse - Book order

Hi I ordered books. When paying I asked to change the order. I was told Michael Grady was only one who could change the expensive hard copies to soft copies and modify the order. I was placed on hold then told he had gone for the day. I have called two additional times and no one has responded and no order on the way. No follow up at all.
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#2900800 Review #2900800 is a subjective opinion of poster.
  • Customer service rep seemed clueless
Preferred solution
Please call me and fulfill my order requests. ASAP.