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Orthotics And Beyond - Returned authorized merchandise and company won't credit my credit card

STAY AWAY!! I purchased a splint from, Illinois. The splint was below par and I emailed the company and called many times for return authorization. They finally, after 1-1/2 weeks gave me my return authorization number and I followed their instructions to a "T". After not hearing anything from them after several weeks of emails to them, they told me they were backlogged on returns and I would hear back in one business day. I did not hear back from them so emailed again and they said they never received my return. BBB rating is "F"!
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#188411 Review #188411 is a subjective opinion of poster.
Saint Louis, Missouri