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Flighthub - I haven't received my refund and even I payed the cancellation fee

I booked my flight for September 19, 10.50am take off passenger name rajminder Paul aheer with confirmation number DOVXXC Booking number : 198-75*-842 I cancelled the flight but I didnt get my refund ,even though I payed for cancellation protection. Now they are emailing me that they cant refund my money this is *** Wtf. I need an solution otherwise Ill post this everywhere what happened to me

User's recommendation: Do not use online booking through flight hub they didn’t give me my refund even though I payed for cancellation protection.

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ID
#2892800 Review #2892800 is a subjective opinion of poster.
Loss
$540
Preferred solution
Full refund