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Checkr - They suspended my background check

They suspended my background check, but never gave an explanation. For 10 days, they have not responded to my message to them. I didn't even get to talk to a live representative on the call.
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ID
#2889402 Review #2889402 is a subjective opinion of poster.
Preferred solution
I want them to complete my background check or tell me what they need from me.