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Verified ReviewerResolved: Vivint - Pay Vicente to waste your time
Company fixed the issue and I have been provided with discount on future orders. Vivent finally sent a service person after 2.5-years of calling and complaints.
Turns out the original install had some issues. Once they were fixed (in less than 2-hours) the system works ok. Its a bit overpriced vs.
some of the better capabilities of less expensive security solutions but at least I have an operational security system. Vivint gave me a small discount fr my next billing cycle as well..
- No pros
- Customer service
- All things about the company
Preferred solution: Terminate contract. Take all the equipment and refund me for the faulty eqyipment
User's recommendation: Use any other company
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