Raymond H Emu
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Raymond H Emu
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Verified ReviewerXbox - Automated system can’t verify account ownership
Randomly in March of 2021, my Xbox account was locked. I could not log in and I got a message stating my credentials may be at risk. I no longer have the phone number associated with the account and I cant even log in to change it. After so many attempts to recover the account the *** *** automated system is saying it cannot verify my ownership of the account. I gave all accurate information and the card information from my purchases. *** Xbox. Ive spent thousands in that account. Im going back to Sony.
Preferred solution: Restore my account or move my digital purchases to a new account
User's recommendation: *** microsoft
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