Rob Srw

Bank Of America - Not updating my email address like they said they would do

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I want my Bank of America credit card emails to go to the email i have on file . Not an old email from 2010. I still get the emails to that old account and its not even the account listed in my profile . They said they would handle it 3 differ times and still nothing . Only reason i check this old account is because its an old email account on a server and get alerts . Only one that still emails me to this account is you.. Bank of America .. *** ridiculous
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Pros:
  • Many locations
Cons:
  • No customer service

Preferred solution: Email to my address that on file not some old one stored in your server . And train your customer service reps

User's recommendation: Leave