Dane C Eui
Capital District Transportation Authority - Rediculous hold times on phone
And they dont even bother to tell you what number caller in line you are. The elevator music perodically is interupted by a voice that says "we appreciate your patience", which is not the slightest bit helpful. I also swear that sometimes when im on old someone will pick up the phone just so they can immediately hang up on me.
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.