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Had a little fun yesterday. Visited the ATnT store in Marianna, FL, due to a major problem with a bill we received. Got no help, zero, zilch. There was no attempt to help. The staff wouldn't even look up our account on the computer. All they would say is the bill...
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ID
#2878372 Review #2878372 is a subjective opinion of poster.
Pros
  • Waiting to see
Cons
  • Bait and switch
Loss
$999
Preferred solution
Solve the problem with my bill. Fix the problem at the store so no other customers are treated as my husband and I were treated. Train staff to tell the exact truth, not mislead to get more on a sale.