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Amazon - My account is on hold.

This is my third time to call the service. The day before yesterday, I purchased a computer, and then my account was on hold.The second time I called the service, she told me that she will send me a message to verify, but I havent received it yet. I am moving to have class in one week and I need the computer immediately. If my order is cancelled, please tell me and I will buy a new one offline.Thank you so much!
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ID
#2877416 Review #2877416 is a subjective opinion of poster.
Preferred solution
Please activate my account