Chris M Whn
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Chris M Whn
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Verified Reviewer | Vista, CaliforniaCox Communications - On hold for representative and was hung up on/ disconnected.
I have called Cox before and while on hold for a representative, someone picks up and then hangs up and my call gets disconnected. Then, I have to call back
Preferred solution: Apology
User's recommendation: Be ready to call back at least once
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