elenarus S
map-marker Goshen, Indiana

Menards send me notifications about my special order ready to pick up.3 trips to the store no order

I have chosen menards to remodel my bathroom. Spent more than $1,500.00. Now I get cards by mail to pick up my order, made 3 trips to the store, my mech. is not in the store. I asked who sendind me card, customer service ans.: we do. WHY. We don;t know. Nobody even told me ''we are sorry" By the way gas is very expensive. Next time I get a card, don't know what to do to go to the store or again it is a joke. It is not funny. Thank you Elena The store is in Fort Wayne, I live in Decatur,IN
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5 comments
Guest

It was me. I kept sending you the cards b/c it was just funny to see you come in and get pissed off.

Guest

Menards sends cards based on each item that is special ordered because different vendors take diff amount of time to ship. Call the store first and verify all the product has arrived.

Guest

Call the store before spending the money on gas. Each card has a special order contract # on the front starting with 3009****.

Give the dept this number so they can look up your order.

You can also go to Menards.com and punch in the special order # to look up your order status. If the item was a re-order due to damage you may still be receiving the postcard from the original order.

Guest

judging solely based off your grammar, you've probably didn't communicate your problem to the work staff very efficiently. not their fault they couldn't understand your gibberish.

Guest

You my friend are retarded, if you would call the store before you drive all the way there you could find out what the item is that the card is referring to and probably find out if you already have it or not. tough concept i know

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