Haokhongam
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Verified Reviewer New ReviewerEastern Motors - Reporting a complaint
Original review updated by user Sep 15, 2021
I have purchased a Car on 19Dec2020 And I have received sms for my car number on 23rd Jan 2021. And on 30th Aug I was called for fixing number plate but when I went to Easter motors, the service man said the plate was missing. Travelling 70kms sparing precious hours and just ignoring us by saying sorry and missing the plate? Is is a way of treating customer? Very sorry to say that I regreat buying a car in eastern motors. It's been 9months and no plate number and no smart card registration till now!!!! User's recommendation: Make sure to value customers time. And never neglect them after calling them. Cos you cannot make time. Don't waste customer time. Thank you.
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We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004