New Reviewer

Papa Johns Pizza - Refund

I was given the wrong order. Manager Marco was very unprofessional and kept hanging up on me. He did not offer to correct his stores mistake in delivering the wrong order.

User's recommendation: Don’t use Papa Johns.

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2 comments
#2061976

You did offer to return the wrong food right?

#2061979
@Shaquetta Jne

Why would I return it when I paid $3.50 for delivery? I asked for the right order to be delivered and was more than happy to give back the wrong food. Really?

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ID
#2867917 Review #2867917 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$27
Preferred solution
Full refund
New Reviewer
The wrong order was delivered. I tried to have it resent and I was hung up on twice by Marco. The manager told me to order somewhere else instead of fixing my order.
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13 comments
#2061977

If you return your wrong order, I see no problem with him refunding you.

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ID
#2867899 Review #2867899 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Communication skill
  • Wrong order delivered
  • Not getting my pizza
Loss
$27
Preferred solution
Full refund