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Vivint Solar - Poor Service

Vivant was supposed to have the transfer of it's solar account to me and my wife on 8.4.2021; the closing of escrow on our new house. The purchase price was $808,000.00; not chicken feed! We had to call and call until Vivant finally sent in the needed paper work on 8.5.2021, a day late. The agents still have not solved my problem (over 30 days of repeated calls) why I cannot receive an email to verify my Vivant account. Check my email address please! Cheese and Rice! my accountmy account.

User's recommendation: If this does not get resolved I'm ordering a removal of the solar system and hiring another company for a new install. That's all I have to say about that.

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ID
#2867461 Review #2867461 is a subjective opinion of poster.
Pros
  • Conservation and practicallity
Cons
  • Poor customer service
Preferred solution
Let the company propose a solution