spencer w Wxc

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Thumbtack - Complaint

I had all 5 star reviews ( over 50 ) then Thumbtack disabled my account and said they not reactivate it. I called customer service and they said my account will remain deactivated and they wont tell me why. Very dissatisfied! I lost all my leads and customers.
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Loss:
$1000

Preferred solution: A big apology and a a price reduction on future services. I had a few customers i was setting up gigs for plus many clients for doing illustrations for- but everything was erased. I no longer have these money making contacts.

User's recommendation: Stay away from this company!

1 comment
Thumbtack

Hi Spencer, we're sorry to hear about your account status. We definitely want to locate your account and look into this for you. Please reach out to our team through any social media platform (Facebook, Twitter, Instagram, etc.) and we'll help with this.