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1800Flowers - Wrong product delievered

Flowers were purchased I received the wrong product plus the wrong card, contacted them with the invoice number order number they magically can't find it!! Have receipts giving them that information, the money was taken out of the account, and I was delivered someone else order! All I was given was a sorry for the inconvenience My order was messed up wasn't even given the option to have it resent correctly

User's recommendation: DONT USE THEM.

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ID
#2866771 Review #2866771 is a subjective opinion of poster.
Pros
  • What was ordered was not received
Cons
  • Poor resolution of this issue
Loss
$60
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

1800Flowers - WRONG MESSAGE WRONG FLOWERS

MY HUSBAND ORDERED FLOWERS FOR ME FROM THEM AND I RECEIVED SOMEONE Else's ORDER AND CARD CALLED NO ANSWER DID THE CHAT NO RESOLUTION! DID NOT GET A REFUND OR EVEN THE ITEM THAT WAS ORDERED, ALL I GOT WAS A SORRY FOR THE INCONVENIENCE! NEVER WILL THEY BE USED AGAIN!

User's recommendation: DO NOT USE.

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ID
#2866718 Review #2866718 is a subjective opinion of poster.
Location
Chatsworth, Georgia