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Verizon Wireless - Fraud on my account

I recently received a bill and found someone I don't know had opened a second line, and somehow become the "Account Manager", without -my -knowledge or permission, to make these account changes. I tried to close the account by going in person to my local Verizon store,...
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ID
#2864507 Review #2864507 is a subjective opinion of poster.
Pros
  • Payment plan options
Cons
  • Difficulty filing claim for fraud onls
  • Privacy breach
Loss
$200
Preferred solution
Full refund